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Newport Beach-based TriZetto Group Inc. plans to stay the course.
The provider of software and services is sticking with its mainstay customers,health plans and benefits administrators,for growth.
The company’s clients pay monthly fees to TriZetto, which acts as a consultant, tailoring its software and services to each.
TriZetto’s latest strategy: explore other ways to grow business with insurers and benefits administrators.
“We’re still going to sell primarily to payers,” Chief Executive Jeffrey Margolis said. “But it’s what payers have to do now that’s becoming interesting.”
One avenue: Creating, developing and selling products and services that help health plans and benefits administrators reach out to patients, doctors and hospitals.
TriZetto helps customers manage data by providing software and Web sites.
The company also runs sites that allow patients, doctors and insurers to track health information, appointments and claims.
One service TriZetto could offer: Software that allows health plans to provide a person’s health history to patients, including dates of previous hospital visits and claims data.
“Health plans are in a wonderful position to provide these personal health records, which are essentially health histories or health resumes, for consumers,” Margolis said.
Such a program would be quicker and less expensive than traditional electronic systems, in which medical records are kept in doctors’ offices and hospitals, Margolis said. The new program also would be designed to work with the traditional system.
Also on the drawing board: Software that would allow doctors and hospitals to calculate what a patient really owes at a point of service, Margolis said.
That plays into consumer-driven healthcare, which aims to make employees more accountable for their health costs.
As TriZetto looks to expand its offerings, research and development is important, Margolis said.
TriZetto spent 11% of its $292 million in annual revenue last year on research and development.
Through the first nine months of 2006, TriZetto’s spent about 12% of revenue on R
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